| 1. Processing investor’s service request by RTAs and norms for furnishing PAN, KYC details and Nomination. |  |
| 2. Confirmation of Signature of securities holder by the Banker. | |
| 3. Declaration Form for Opting-out of Nomination by holders of physical securities in Listed Companies. | |
| 4. Nomination form Shareholders Form SH-13 and 14 | |
| 5. Circular – Common Norms and Cumpulsory KYC | |
| 6. Clarification Circular | |
| 7. SEBI Circular on Issuance of Securities in dematerialized form | |
| 8. Form ISR-4 – Request for issue of Duplicate Certificate and other Service Requests | |
| 9. Dispute Resolution Mechanism through Arbitration at Stock Exchanges | |
| 10. Simplification of procedure and standardization of formats of documents for issuance of duplicate securities certificates. | |
| 11. Modal Tripartite Agreement between the Issuer, Existing Share Transfer Agent and New Share Transfer Agent. | |
| 12. SOP for dispute resolution under the Stock Exchange arbitration mechanism for disputes between a Listed Company and or RTAs and its Shareholder(s)Investor(s) | |
| 13. Online Resolution of Disputes in the Indian Securities Market | |
| 14. Redressal of investor grievances through the SEBI Complaint Redressal (SCORES) Platform and linking it to Online Dispute Resolution platform | |
| 15. Ease of Doing Investments and Format for providing Nomination | |
